Even before the Switch came out on March 3rd, those with early access were having issues with the Joy-Cons. After lots of complaints and concerns, Nintendo has given an official response to solve the Joy-Con connectivity problems.
The Joy-Cons are really cool pieces of tech. They can slide onto either side of the tablet to take on the go, or they can connect to a handled controller for couch play. They utilize the snazzy HD rumble, which can allow you to feel soup sloshing around in a pot or ice cubes clinking in a glass.
What isn’t cool about them is how they can have a mind of their own. Users have been reporting the Joy-Cons desyncing from the Switch, thus not working. Most players had this issue with the left Joy-Con in particular.
I say “had,” because the desyncing seems to be fixed now.
In a Switch Support Article, Nintendo discussed the Joy-Con desyncing issue and how they recommend it can be fixed. Having the latest system update is one of those recommendations, but whether or not they actually included a patch for the Joy-Con issue in the actual update is unclear.
Nintendo listed the following reported Joy-Con issues:
If you’ve been having any of these problems, Nintendo basically recommends keeping the Joy-Cons close to the Switch and away from other wireless devices–and your fish tank.
Other than keeping the system updated and the controllers charged, here’s a list of everything Nintendo said can help resolve your Joy-Con desyncing:
In most cases it will be enough to move these devices three to four feet away from the Nintendo Switch console and/or Joy-Con controllers. However, if you continue to experience this issue, please power these devices off while using the Nintendo Switch console.
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